Privacy Policy

At AGA BY ADRIAN LIMITED, we are committed to safeguarding the privacy of our clients and website visitors. This policy explains how we collect, use, store, and protect your personal information.

1. Information We Collect

We may collect the following types of personal data when you contact us, use our services, or visit our website:

Name
Email address
Phone number
Home or business address
Details related to your service request
Payment details (where applicable)

2. How We Use Your Information

We use your personal information to:

Provide plumbing, heating, and air-conditioning services
Schedule appointments and communicate with you
Send invoices, receipts, or confirmations
Respond to inquiries and customer service requests
Maintain internal records
Improve our services and website

3. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your data with:

Our employees and technicians (only when necessary for service)
Trusted third-party service providers (e.g., payment processors)
Government authorities if required by law

All third parties are required to handle your data securely and in accordance with privacy regulations.

4. Data Security

We take appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no digital transmission or storage system is 100% secure.

5. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your information
Object to the processing of your data (in some cases)
Withdraw consent at any time (where applicable)

To exercise these rights, please contact us using the details below.

6. Cookies & Website Usage

(If applicable)

Our website may use cookies to enhance user experience, track usage patterns, and improve functionality. You can manage your cookie preferences via your browser settings.

7. Third-Party Links

Our website may include links to external websites. We are not responsible for the content or privacy practices of these third-party sites.

8. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

AGA BY ADRIAN LIMITED
Email: info@agabyadrianlimited.com
Address: Apartment 12 Sefton Lodge, Clewer Hill Road, Windsor, SL4 4FN